SMB Sidekick
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FAQ

Common questions.

Yes. The AI agent is always on. It answers every call, any time of day or night, including weekends and holidays. You get a text or email summary after each call so you wake up knowing exactly what you missed.

Yes — and this is required by law. Every call starts with: "Hi, thanks for calling [Your Business]. I'm an AI assistant." This disclosure is required under the FCC's 2024 TCPA ruling. Callers generally appreciate that it answers immediately rather than going to voicemail.

We don't store recordings or transcripts. Ever. After each call, our AI generates a 3–4 sentence summary — who called, what they needed, what action to take. The raw audio is never saved.

Setup takes about 5 minutes. Pick a local phone number, fill in your business hours, services, and pricing — your agent is live. No code required.

Yes. Connect Calendly or Google Calendar and the AI checks your real availability and texts callers a booking link during the call.

The AI politely says it will have you follow up, captures their contact info, and flags the call as "action required." You never lose a lead.

Plans start at $79/month. The 14-day free trial includes the full Starter plan — no credit card required. Cancel anytime.

Yes. The Twilio number is provisioned to your account. If you cancel, you can port it out. We don't hold your number hostage.

Any service business where missing a call means losing money: plumbers, HVAC, salons, dental, contractors, auto shops, landscapers, cleaners, and more.

Yes. Required AI disclosure on every call. No recordings or transcripts stored. Opt-out honored within 10 days per 2025 FCC rules. Consent timestamps stored 4 years.

Still have questions?

Call us at 928-550-7853

or email us