Most of your customers
would rather text.
Two-way SMS conversations that recover missed calls, answer service questions, qualify leads, and book appointments — automatically, in your voice, around the clock. The channel customers actually use, finally automated.
No credit card required.
Customers stopped calling. Your business didn't.
A missed-call SMS sent in 60 seconds recovers 9 of every 10.
Each recovered lead is pure margin. Sidekick Pro typically pays back inside the first week.
Everything you need. Tuned for sms chatbot.
Every feature configured for the call patterns and stakes specific to your business.
Missed a call? They get a text in 60 seconds.
The instant a call goes unanswered, Sidekick texts the caller: 'Sorry we missed you — can I help here?' The conversation moves to a channel where you can actually win it.
“Hey, this is Rover from Ace Plumbing — sorry we missed your call. Can I help you here? What's going on?”
- Auto-fires within 60 seconds of a missed call
- Customizable copy per time-of-day
- 94%+ recovery rate across the customer base
Holds an actual conversation. Not a canned script.
Answers questions, asks clarifying ones, and books the appointment — all in natural language. Recognizes context, holds memory across messages, escalates to you when it should.
- Holds context across the full conversation
- Asks clarifying questions before booking
- Hands off to you cleanly when intent is unclear
Qualifies leads before you ever look at them.
Captures service type, budget range, timeline, and service area in 4-6 messages. By the time the lead hits your dashboard, it's pre-scored — so you spend your callbacks on the live ones.
- Service type · budget · timeline · zip captured
- Pre-scored Hot · Warm · Cold on every lead
- Custom qualification questions per service
From inquiry to booked in 3 messages.
Connects to your calendar and offers real availability. The customer picks a slot, gets a confirmation, and your day fills up — without a single phone call.
“I have Thursday 10am or Friday 2pm open for an estimate. Which works better? Reply 1 or 2.”
- Real-time Google Calendar / Calendly availability
- Confirmation SMS + ICS invite auto-sent
- Two-way reschedule + cancel by text
Stops answering the same 5 questions, forever.
Trained on your hours, pricing, services, policies, and product catalog. Answers customer questions instantly over text — so your team isn't the front desk for routine questions.
- Pulls from your uploaded docs + FAQ
- Cites the source when answering policies
- Falls back to a human cleanly when unsure
Keeps cold leads warm. Brings old customers back.
Schedule drip sequences for unresponded estimates, post-service follow-ups, seasonal recalls, or membership renewals. Every text personalized from the customer's own record.
- Drip sequences with branching logic
- Recall + reactivation campaigns
- Opt-out honored automatically (TCPA-compliant)
How it works
Live in under 30 minutes. Seriously.
Pick the trigger
Missed calls, new website lead, post-service follow-up, seasonal recall — choose what should kick off a conversation.
Tune the voice + guardrails
Tone, signature, branching logic, when to escalate to you. We provide starting templates per industry — edit as you go.
Watch the inbox fill up — politely
Every conversation visible in your dashboard. Jump in any time, or let it run end-to-end.
“Half our bookings now come from texts I'd never have had time to send.”
Meet customers where they actually are.
Two-way SMS. Live in 10 minutes. No new number required.
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